📜 1. Refund & Return Policy
At Dhammakart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns
- Products can be returned within 7 days from the date of delivery.
- Items must be:
- Unused
- In original packaging
- In the same condition as received
- With invoice or proof of purchase
Non-returnable items:
- Used products
- Damaged items caused by customer misuse
- Customized or personalized products
- Perishable goods (if applicable)
2. Refunds
Once we receive and inspect your returned item:
- We will notify you regarding approval/rejection.
- If approved, refund will be processed within 5–7 business days.
- Refund will be credited to original payment method.
Shipping charges (if any) are non-refundable, unless the product received was damaged or incorrect.
3. Exchange
We replace items only if:
- The product is defective
- The wrong product was delivered
For return requests, contact:
📧 Email: support@dhammakart.com (Replace with your real email)